Data Use and Protection Policy

What Data and Why We Collect It

We collect the following data and information to provide PITCH’s Services, as well as improve the experience of our Services for our users:

Your Personal Information. When you sign up for your PITCH account, we collect data about you and your projects, such as your name, phone number, email address, role, occupation, and/or details about your abilities that you wish to provide (“Your Personal Information”). Some of our Services let you connect your accounts and import your information from other service providers. If we ask for sensitive personal information, such as your gender, race, nationality or sexual orientation, providing this information will be completely optional and voluntary, and will be used only if you opt to include it on your public profile or in connection with your projects (for instance if you want it to be visible to producers who are seeking a diverse writer or filmmaker).

Your Project Information. Our Services are dedicated to making it easy for you to store and view your project files, project descriptions, scripts, screenplays, development materials, media, narrative works, documents, evaluations, scores, and so on (“Your Project Information”), as well as optionally share some of your Project Information with industry professionals. To make that possible, we store, process, and transmit Your Project Information, and data related to it.

Your Usage information. We collect data related to the ways you use the Services, such as actions you take in your account (like updating, editing, sharing, messaging). We use this data and information to improve our Services, develop new features, protect PITCH users, and provide value to our users.

Device information. We may also collect information from and about the different devices you use when you access the Services. This information may include the browser type, IP addresses, the referral website or web page you visited before visiting our websites, and unique identifiers associated with your devices. Your devices (depending on the device settings) may also send location information to the Services.

Cookies and customer data tracking technologies. We may use technologies like pixel tags and cookies to improve, provide, and promote our Services or the security of our Services for all users. You can adjust your browser settings to not accept cookies, however this could limit your ability to use the Services. 

Payment information. For convenience, when purchases are made through PITCH, we may save a tokenized reference to your credit card information on Stripe, or another authorized third-party secure credit card processing service. PITCH uses industry standard encryption technology to protect credit card and password information but because the website and services incorporate third-party payment services, we cannot be responsible for the handling of credit card and/or other payment data as it relates to the use of said third-party payment service providers. Additionally, because no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet or via wireless providers’ networks. Nevertheless, PITCH will never share this ycredit card information or charge any customer without their explicit consent, except as may be required by law or court order.

Marketing and Third Party Promotions. We offer users the option to use some of our Services free of charge. These free Services may include optional free hosting for Your Project Information in PITCH’s industry-facing database (should you choose to do this). If you register for our free Services, we may, from time to time, send you information and promotions about upgrades when available, or relevant promotions from third parties. Any user who receives this promotion can opt out of the email list at any time. If you do not want to receive marketing materials from us, you can simply click the ‘unsubscribe’ link at the bottom of any email from us or update your preferences in your PITCH account settings.

PITCH is a data “controller,” meaning we determine how to use and process the data of our users who create PITCH accounts, and PITCH is also a data “processor,” meaning we process personal data on behalf of PITCH’s partner organizations (for example, contests, festivals, and fellowships that manage their submissions using the PITCH software). 

Reasons for processing your data. We collect and use the information described above so that we can provide you with our Services in a reliable, secure, and useful manner in accordance with generally accepted best practices, on a lawful basis and in compliance with the EU’s GDPR (General Data Protection Regulation) and other applicable regulations. To the extent that we may process Your Personal Information for other purposes, we will ask for your consent beforehand or require that our partners obtain such consent explicitly from you.

With Whom Your Information May Be Shared

We may share some data about you, but we won’t sell your data to third parties or advertisers.

PITCH uses some trusted third parties (for example, providers of data storage, IT services and customer support) to help us improve, provide, protect, and promote the Services. These trusted third parties will access your data and information to perform tasks only on our behalf in compliance with our Privacy Policy, and we remain responsible for the handling of your information. Our trusted third parties that may process your information on our behalf and in order to provide our Services include, without limitation, the following services, and this list may be updated from time to time: Amazon Web Services, Stripe, Google Drive, Gmail, MailChimp, Zapier, Twilio, Zoom, and Microsoft. Additionally, organizations’ script readers and judges may use third party software and devices to display and read PITCH submissions as well as Your Profile Information. PITCH may also disclose Your Personal Information when required by law or court order.

Our Services may display information such as your name, profile information, project title, logline, description, and messaging to other users in places like your user profile and email notifications. You can also share Your Project Information with other users if you choose. When you submit your project to a third-party contest, festival or service which uses PITCH as a submissions management platform, Your Project Information may be updated, amended, and imported into your PITCH account per your agreement with the third-party contest or service to which you submitted your project. This helps you sync all of your project information and data in one place, which is part of PITCH’s Services to its users.

Stewardship and protection of your data is very important to us. We believe that your data should receive legal protection wherever you choose to store it, and we are committed to managing your data with careful attention and respect for your rights and privacy.

How You Can Manage Your Data

Security. Our team is dedicated to keeping your data safe and secure. We choose our third-party data-processing partners very carefully, working with only the industry-leading technology partners and service providers. We deploy technology to detect suspicious or abusive activity and behavior that may harm our Services, you, or other users.

User Control of Data. You can access, edit, and delete your personal information by logging into your PITCH account and going to your account settings page.

Retention of Data. When you create your PITCH account with us, we will retain information you store with our Services for as long as your account is in existence. If you delete your account, we will initiate total deletion of this data within 60 days or less. But please note that there may be some latency in deleting some information from our servers due to our automated back-up storage processes.  You agree that PITCH is not responsible for the re-collection or other erasure/disposal from third-party sites or Internet resources of Your Personal Information that was disclosed pursuant to your use of the website and services.

Where your data will be stored and processed

Worldwide. To provide you with our Services, we may store, transmit, and process information in the United States and locations around the world—including those outside your country of residence. As a result, this information may be subject to access requests from governments, course, law enforcement officials and national security authorities in the Untied States according to its laws.  Subject to the applicable laws, we will use reasonable efforts to ensure that appropriate protections are in place to maintain protections on Your Personal Information.  By submitting Your Personal Information, you consent to having your personal data transferred to, processed, and stored in the United States. Information may also be stored locally on the devices you use with the Services.

PITCH is subject to the laws of the United States of America and oversight by the U.S. Federal Trade Commission.

Changes in ownership

If Real Pitch LLC, were to be involved in a merger, sale of all or substantially all of its assets, or company-wide acquisition, your data may be transferred as part of that deal. We will notify you of any such deal and offer you choices for how you want to handle your data in that event.

We may and reserve the right to revise this Policy from time to time and without notice. The most current version will be clearly available at all times on our website, with a link in the footer of the home page.

Your Rights

You have the right to control your data and how it’s used. You have a right to:

  • Erase or delete all or some of Your Project Information in your PITCH account, provided you acknowledge that in such event: (i) certain PITCH services may no longer be available to you and any payments submitted in consideration of such services may not be refunded to you; and (ii) some or all of Your Project Information may have already been shared with or otherwise distributed to other Users in the course of using our Services.
  • Change or amend Your Personal Information. You can manage your account and edit some of your personal data, through your account settings page.
  • Access and move your data. You can download a copy of Your Project Information in a machine-readable format by sending an email request to support@pitch.reviews and one of our staff will respond within 5 business days.

Contact

If you have questions or concerns about PITCH, our Services, and data privacy, you may contact our team directly at support@pitch.reviews and we will respond in a timely manner. If our team can’t answer your question, you have the right to contact a local data protection supervisory authority in your country of residence.

Effective Date: October 13, 2023

David Risley

Technology Lead

David is the founder of Blog Marketing Academy. He is a veteran blogger and online entrepreneur, having founded a technology blog in 1998 and growing it into a six-figure, multi-author business which was found in publications like PC World, PC Magazine, and the Wall Street Journal. He turned that blog into a commercial success using a combination of advertising, affiliate revenue, online courses, writing and selling books and CDs, and even a membership site before it was cool. 

Jaden Weiss

Co-Founder & Head of Content

Jaden is an experienced video editor with a successful career track record of production and post-production expertise across film, television, streaming, and custom video. Jaden supports all digital content initiatives at PITCH.

Yael Romanes

Graphic Design Lead

Yael is a UI/UX designer, Front end developer, the Creative Director and CEO of UL-UX studio – where we bring life into client’s ideas and create beautiful and useful interfaces. She supports all of PITCH’s graphic design requirements.

Ilana Susnow

Social Media Director

As a marketing expert with multi-platform creative and strategic experience, Ilana thrives on finding the right messaging for the right audience on the right platform. She has deep experience with building awareness and engagement for content properties and brands. Ilana’s breadth of experience ranges from social and digital to traditional marketing plans to target and reach audiences across various demographics, platforms and organizations.

Danielle Cruz

Television Writer / Producer

Danielle is a writer and producer who currently coordinates development at Scott Sternberg Productions, a Los Angeles-based company that has sold and produced award-winning original series for Netflix, Oxygen, ID, HGTV, DIY, GSN and more. Above all, Danielle believes in the power of television to not only entertain, but to empower and inspire. She earned an MFA in Screenwriting from Boston University and an BA in Modern Culture & Media from Brown University.

Jack Sullivan

Community Manager

Jack is a multifaceted artist with a Master of Fine Arts in Dramatic Writing from Carnegie Mellon. He has written, directed, and produced various plays, films, and scripts, some of which have been staged, optioned, or adapted. He has also worked on major feature films and television productions, taught courses in film and video production, and mentored students online. He is currently based in East Los Angeles, where he continues to explore his creativity through stand-up comedy, podcasting, editing, and blogging.

David Goldman

Co-Founder

David is a 24+ year veteran serving in a variety of global technology and operations leadership roles. David has lead technology-enabled transformation projects across the world for a range of leading companies including, PepsiCo, EY, United Airlines, Blackboard, CVS Health, Inspire Brands among many others.  As a co-founder of PITCH, David serves as head of operations, providing strategic direction and oversight for all aspects of business processes, technology, as well as innovation initiatives to continuously enhance and improve PITCH’s service offerings and capabilities.

Charlie Weiss

Co-Founder

Charlie is an Event & Awards Producer, Trade Publisher, and Communications exec with 25+ years of experience in the Entertainment & Media industry. Charlie served as Senior Vice President for NATPE (National Assoc. of Television Program Executives), as well as Publisher for Broadcasting & Cable, Multichannel News, MIX, and Backstage, among others. Charlie is a co-founder of PITCH, working in partnership with a global community of content creators and on behalf of programmers looking for their next big success.

Scott Sternberg

Co-Founder

Scott and his companies have been producing and creating non-scripted content for over 30 years.  The formats include game shows, talk shows, reality, reality competition, true crime, lifestyle, music, and more.  He has also sold to the US, international formats from the UK, The Netherlands, and Korea and has also sold his formats globally.   His companies have produced programs in Spanish for both Telemundo and Univision.  Sternberg adds director to his resume of music specials and series.  The companies are based in Los Angeles, New York, and Amsterdam.   The website is ssprods.com.